Simply login with your secure account information, and manage your benefits at the touch of a button, at your convenience, as well as chat with Customer Service without having to leave the app to place a phone call.
Managing your benefits and contacting Customer Service is easy, and available at your control and convenience directly from the app – giving you quicker service on your own time.
• Request home delivery vacation stop and restart
• Manage your account balance and payment options
• Report a missing/late paper or paper issues
• Use chat to discuss other issues with an agent voice note and picture options
• Start, stop and resume an agent chat ANYTIME without repeating yourself
• Quickly search for frequently asked questions (FAQs) on common subscription and support issues
With The Seattle Times app, there’s never any hold time. Most subscription issues can be completed by you, with a few self-service clicks in the app. For the rare times you need agent assistance, just enter your chat request and hit send, and go about your day without waiting in the app. The agent works through your issue behind the scenes on your behalf, and you will receive a notification on your device (like a text alert) and can start back up exactly from where you left off when you are ready. No need to wait on hold, because your time is very important!
The app is included at no charge to Seattle Times home delivery and digital subscribers. Account information (either an account number, or home number with house number) is required to set up your account profile and log in to begin using the app. Once your account information is entered, it can be saved for your convenience.
All chat history activity is stored for your reference. You can click on a past chat and restart it anytime, even if you didn’t complete the activity the first time. If you need to chat with a customer service agent, the agent will see the same history to quickly get up to speed on your service request to resolve your issue.
Seattle Times customer service agents are available for chat Monday-Friday, 7:00am–6:00pm, and Saturday, Sundays and Holidays 7:00am–12:00pm Pacific Time, and will respond to your request as soon as they are online.
There is no charge for using the mobile app, but data rates may apply.
For app technical support download issues or questions, contact [email protected].
The following Android device operating systems are compatible with the app: Gingerbread, Honeycomb, Ice Cream Sandwich, Jelly Bean, KitKat, Lollipop
© 2015 The Seattle Times Company. My:Time™ is a trademark of Contact Solutions LLC.
We do not host Seattle Times Customer Service on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for Seattle Times Customer Service is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
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| Downloads: 3 | ||||
| Updated At: 2024-04-23 10:50:26 | ||||
| Publisher: Contact Solutions LLC | ||||
| Operating System: Android | ||||
| License Type: Free |